Caris Healthcare

  • Patient Care Manager

    Location US-TN-Chattanooga
    Posted Date 2 months ago(12/5/2018 8:28 AM)
    # of Openings
  • Overview

    The Patient Care Manager coordinates all aspects of patient/family care and support and facilitates communication and interaction among personnel providing services to terminally ill patients.


    • Coordinates and manages the patient care aspects of the Hospice Program and the Interdisciplinary Team (IDT).
    • Ensures referral/admission process is completed within Caris standards. 
    • Assures assignment of patient care staff based on competency of available personnel.
    • Monitors scheduling of patient care staff to provide adequate coverage.
    • Assures that licensed practical nurses (LPNs), and other care assistants work under the direct supervision of a registered nurse. 
    • Responsible for providing home health aide competency evaluations and in-service in accordance with federal guidelines.
    • Supervises periodic reviews of patient charts, employee visits, and daily activity reports to assure agency standards. 
    • Plans and conducts team conferences and IDT.
    • Arranges hospice and supportive services for patients/caregivers.
    • Recruits, hires, and directs the training of field staff in coordination with the corporate office. 
    • Assesses and evaluates each potential patient/caregiver situation for specific needs.
    • Maintains current personnel files for employees, contract staff, and volunteers.
    • Assures optimum productivity levels of staff and utilization of services by managing budget within staffing model guidelines. 
    • Completes systematic collection, review, and evaluation of data pertaining to hospice aspects of care and in accordance with the agencies’ performance improvement plan.
    • Responsible for monitoring satisfaction surveys to identify trends and resolve problem areas.


    • Must be currently licensed as a Registered Nurse in the state of operation.
    • One (1) to three (3) years experience of excellent patient care skills in hospice or palliative care, oncology or home health preferred.
    • Must be able to function as an alternate for the Administrator when needed.


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