The hospice Volunteer/Bereavement Coordinator plans, organizes, and directs the recruitment, screening, training, and utilization of volunteers for the company’s Hospice Program as well as coordinating the bereavement process and Memorial services.
Screens all patients within 7 days of admission and identifies whether patient/family desires need for volunteer. Utilizes the 3 Key expectations the patient identifies in order to provide excellent care volunteer care.
Assigns volunteers to meet program needs and volunteer interests and skills. Accompanies the volunteer on the first time visit to introduce patient and volunteer.
Arranges volunteer meetings for support, on-going training, problem solving and social functions.
Recruits, screens, and selects volunteers for the Hospice Program.
Develops, coordinates, and participates in a training program for volunteers and staff.
Assesses and monitors the Volunteer Program’s needs and develops appropriate volunteer activities.
Organizes monthly Caregiver Support Groups at specified nursing centers with monthly topics related to Caregiver Needs. Promotes Support Groups utilizing the Chaplain, Social Worker, Volunteers as needed. Assists with community / professional awareness activities as they relate to the hospice program.
Assists with the definition, development, and evaluation of the volunteer’s role with the plan of care.
Serves as a member of the Interdisciplinary Team (IDT) and attends IDT team meetings. Updates the interdisciplinary plan of care at least every two weeks.
Participates in Performance Improvement activities.
Plans, advertises and implements the annual memorial service.
Oversees completion of documentation on each individualized bereavement care plan. Reviews existing bereavement care plan with the IDT to revise and update.
Participates in the bereavement process by coordinating bereavement telephone contacts with families.
Willing and able to accurately utilize any automated device required to document in the electronic medical record.
Bachelor’s Degree in a behavioral or social science area preferred.
One (1) year experience in a related field and volunteer activity preferred.